Continuing the Windows Vista voyage…I came upon a problem with Windows Live Messenger. WLM wouldn’t let me sign in, error 81000306 was reported. Asking WLM to “Troubleshoot” the problem didn’t reveal any issues nor did it offer any solutions.
So, hunting around I found this post that worked for me. Running netsh int tcp set global autotuninglevel=disabled in a command prompt as Administrator – interesting fix, must make some time to look that one up. There’s more about autotuninglevel here. Stephen Lamb has produced some good information over here (originally via Alan)
Technorati Tags: Windows Vista, Vista, Windows Live Messenger, WLM, 81000306, autotuninglevel, Stephen Lamb, blackhatspider
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10:53 pm on June 9th, 2007 1
This is a common fix for all kinds of application issues! Now that you’ve applied it, there is less chance of having problems with Outlook 2007.
http://www.roundtripsolutions.com/blog/2007/02/19/208/problem-with-outlook-2007-email-receive-is-broken/
Seems the new network stack even causes issues with Microsoft software!
11:14 pm on June 9th, 2007 2
Interestingly, I’ve not had any problems with Outlook other than the one mentioned here:
http://www.craigmurphy.com/blog/?p=555
I’ve also read that this autotuninglevel fix could also be tied to out-of-date firmware in some routers. I’ve yet to confirm this myself though.
9:54 am on July 10th, 2007 3
Well done! I have been without Live messenger for the past week.
5:35 am on July 20th, 2007 4
Excellent fix. My messenger worked perfectly after this. Thank you.
3:16 pm on July 28th, 2007 5
Interesting Problem that one. Everything was fine for ages, then it suddenly stopped working. I put in a new router around the time, I was trying to fix it with that, turned out to be the problem you have fixed here. Thanks!
12:08 pm on August 28th, 2007 6
just bought new computer with vista tried getting messenger back wich we had on our old computer and wireless router had no problems untill now , kept getting error 8000306, emailed microsoft customer support was sent a load of information through with step by step guides and finally the second one i entered now fixed the problem and works,
its worth emailing microsoft customer support
hope this helps.
9:30 pm on September 23rd, 2007 7
Thanks works finally
2:37 pm on October 13th, 2007 8
I must have tried this so-called “fix” at least a dozen times and it doesn’t work for me.
8:20 pm on December 24th, 2007 9
Sweet!!! I haven’t beem able to use Messenger since I got Vista a few weeks back and this tip solved the problem.
Thanks Craig!!!
7:29 pm on January 29th, 2008 10
I have tried this fix soo many times but never works. Please help!
8:15 pm on February 18th, 2008 11
Hey there,
I’ve tried this fix several times, to no avail. I’ve also tried unplugging from my router and plugging directly into the modem. Might you have any other ideas for fixing this error?
Thanks in advance!
J
5:38 pm on March 30th, 2008 12
i tried to do it, but when i typed it is says
“set global commad failed on IPv4 The request operation requires elvation”
please help
12:49 pm on April 3rd, 2008 13
I also have a similar problem on Xp. I have been on the net for at least 6 hours looking for answers but no luck..
please help me with this. any ideas would help
3:46 pm on April 4th, 2008 14
” Running netsh int tcp set global autotuninglevel=disabled ”
it is working…
Thanks… =) =) =)
4:01 pm on May 14th, 2008 15
Works for me, many thanks!!
Run the command prompt as administrator helps also very good
12:05 am on August 2nd, 2008 16
noope =[ tried two fixes still wont work :’(
7:06 am on September 15th, 2008 17
I have done this multiple times also, and I still cannot sign into windows live messenger or go on msn or hotmail.com and I still recieve the same error code after signing it
Please help, Ive been waiting 2 weeks now and I havent received any help from msn either!
5:25 am on October 16th, 2008 18
Thank you, at last, it works WOO HOO
)
4:02 pm on October 18th, 2008 19
Hi guys,
I have started getting this error myself and have tried this fix and it didnt work. I also tried a few other suggestions on other sites and nothing.
Strangely enough though when I try signing into an older account it WORKS!? But not on the account i now use….any ideas??
6:42 pm on November 22nd, 2008 20
This error code is caused by a bad registry setting.
I used PC-Kitchen’s RegistryCleaner and it got rid of the error.
I also use their other piece of software called SecuredPrivacy that protects my identity over the internet.
7:50 pm on December 10th, 2008 21
sry i have a msn error code 8000306 what do i have to do to fix this problem ,thanks
1:59 pm on December 12th, 2008 22
Hi all,
I had the same problems(it’s registry problem) end even some more like annoying error popup with error:”Error: (login): 0×10e0 The operator or administrator has refused the request” i spent hours till i found how to fix it all
what should you do:
1. check you machine with good anti virus-i use nod32
2.clean your machine and your registry with Ms-errors tool.
hope it help you
6:08 pm on December 19th, 2008 23
Hi guys,
I have started getting this error myself and have tried this fix and it didnt work. I also tried other suggestions on other sites and nothing.
After long research, I found it as registry problem and i solved it with Ms-errors registry cleaner
11:51 pm on April 11th, 2009 24
December 11
Error: 81000306
1. Make sure that you are connected to the Internet. Start Microsoft Internet Explorer, and then try to visit the following Web sites:
Messenger service status
Microsoft web site
If you cannot visit these sites, contact your Internet service provider (ISP) for information about how to set up your Internet connection so that you can visit both secure (https) and non-secure (http) sites.
2. If you are able to visit the Messenger service status page and notice that there is a service issue, please visit the site later to determine when the service is available so that you can sign into Messenger. If the site indicates that the all systems are stable and running, go to the next step.
3. Clear the proxy settings in MSN Messenger.
3.a. Start Messenger.
3.b. On the Tools menu, click Options.
3.c. Click Connection in the left navigation pane.
3.d. Click Advanced Settings in the Connection Settings section.
3.e. Delete the content of the SOCKS field.
3.f. Click OK two times to save the settings.
3.g. After you clear the proxy settings, verify if you are able to sign into Messenger. If you are still not able to sign into Messenger then please go to the next step.
4. If you are using Windows Vista, disable the Auto Tuning Networking feature:
4.a. Click Start, click All Programs, click Accessories, and then right-click Command Prompt and choose Run as administrator.
4.b. Click Continue when Windows requests permission to continue.
4.c. At the command prompt, type the following command, and then press ENTER: netsh interface tcp set global autotuninglevel=disabled
Note: This command disables the Window Auto Tuning feature.
4.d. After you disable the Auto Tuning Networking feature, verify if you are able to sign into Messenger.
5. If you are still not able to sign into Messenger then please re-enable this feature using the information below and then go to the next step.
5.a. Re-enable the Auto Tuning Networking feature by typing the following command at the command prompt, and then pressing ENTER:
netsh interface tcp set global autotuninglevel=normal
Note: This command enables Window Auto Tuning again so that you can take advantage of the network throughput performance increase it provides.
6. If you are using Windows Vista and you also use a router (eg. Linksys, D-Link, Netgear) on your home network to connect to the internet please visit the router manufacturer’s website to update to the latest firmware for that product.
10:44 am on May 26th, 2009 25
STILL NOT WORKING. Help!
2:02 pm on October 20th, 2009 26
John, I did the following thing: “4. If you are using Windows Vista, disable the Auto Tuning Networking feature:
4.a. Click Start, click All Programs, click Accessories, and then right-click Command Prompt and choose Run as administrator.
4.b. Click Continue when Windows requests permission to continue.
4.c. At the command prompt, type the following command, and then press ENTER: netsh interface tcp set global autotuninglevel=disabled”
And that whas enough to solve the problem, sorry for my English.
Thank you!!